Privacy policy

Updated: 2026-10-14

Who handles the data

FakturaSmart Pro (the website fakturasmartpro.com, the web app app.fakturasmartpro.com and the “FakturaSmart Pro” iPhone app) is provided by Arkabi, MB, company code 307497166, Giedraičių g. 39-R53, LT-09302 Vilnius (“we”). For questions about data, write to info@fakturasmartpro.com.

We process your account data (name, e-mail, sign-ins) as the controller. Data a company enters into the app (invoices, documents, bank statements, employee and customer data) we process on the company’s behalf as a processor – under the service agreement and only to provide the service.

What we process

Account: name, e-mail, password (kept only as a one-way hash), language, the companies you have access to and your role in them.

Company data: details, invoices, customers and suppliers, uploaded documents and photos, bank statements, tax and payroll data – only what the company enters or uploads.

Technical data: sign-in times, IP address and the browser or device name, for security (e.g. limiting failed sign-ins), and an activity log in the company account.

The iPhone app

The app uses the camera and photos only when you choose to photograph or pick a document; the photo is sent only to your company’s account.

The sign-in key is kept in the phone’s secure storage (iOS Keychain) and nowhere else. The language choice is kept on the phone.

The app has no advertising, tracking or analytics tools; we do not share data with advertisers or data brokers and we do not sell it.

Who receives data

Hosting: data and files are kept on servers we rent; backups are made.

Anthropic (USA): when a company uses AI document reading or the assistant, the document’s content or the question is sent to the Anthropic API to get the answer. Under Anthropic’s commercial terms, API data is not used to train models; the transfer to the USA relies on standard contractual clauses.

Stripe: card payments for plans (card details go only to Stripe; we never see them).

E-mail delivery: system e-mails (password reset, notices) and invoices sent by e-mail go through an e-mail service (SMTP).

Google: only if a company connects Google Calendar – the due dates of its tasks are sent there.

We give data to others only where the law requires it.

How long we keep it

While the account is active. When an account is closed, the company can download an archive of all its data (in machine-readable formats); the data is then deleted, except what the law requires us to keep. In backups it disappears as they are replaced.

Your rights

You may ask to access, correct or delete your data, restrict or object to its processing, and receive it to move elsewhere. Write to info@fakturasmartpro.com; we answer within 30 days.

You can delete your account and the company’s data by closing the account in the web app or by writing to us.

You may complain to the State Data Protection Inspectorate of Lithuania (vdai.lrv.lt).

Cookies

We use only necessary cookies – for the sign-in session and protection against forged requests. No advertising or analytics cookies.

Changes

We announce material changes in the app or by e-mail. The current version is always published on this page.